"If you need to reset your password, you can request a new password here. Type in the email that you are registered with, and confirm by selecting “Resend password”.
We'll send you an email with a link allowing you to create a new password. If you don't receive our email, please make sure to check your spam folder as well.
Please note that receiving the email with your new password may take a few hours. To ensure that you receive the reset password email we'd also recommend that you add firstname.lastname@example.org to your contact list."