Information about Complete Savings

What is Complete Savings?

Complete Savings is an online membership programme that offers members access to a range of discounts and cashback opportunities from top name retailers and service providers. You will be offered the chance to join the Complete Savings programme when you complete an online order at Photobox.
With Complete Savings, members can earn a monthly bonus, as well as up to 10% cashback at over 1,250 online stores, and 20% off gift cards. For people who shop online regularly, this equates to savings of hundreds of pounds each year.

While Complete Savings is one of our partners, any membership you take out with them will need to be handled with them respectively. Log into your Complete Savings account with the email address and password used to create your account.

How do/did I join Complete Savings?

After you’ve purchased with us, you might be offered the opportunity to join the Complete Savings programme. For example, you might see a banner offering you the chance to claim cashback on your next purchase if you sign up to Complete Savings.
If you choose to sign up, you’ll start with a free 30-day trial and if you do not cancel you’ll be charged £15.00 a month. This information is provided during the sign-up process.

What are the benefits of Complete Savings?

If you shop with Photobox and other online retailers frequently, Complete Savings might be a great option for you. Benefits include:

· Free 30-day trial.
· Year-round discounts of up to 10% at over 750 online retailers. These discounts can be used on top of other promotions and discounts the retailer is offering.
· Seasonal promotional discounts and free postage offers.
· Initial cash back towards your next Photobox purchase, provided you purchase within three months.
· Each month you make a Photobox purchase, you’ll get cashback.
· See the Complete Savings website for more details of your membership perks.

What is WLY*

When an order is made with a credit or debit card, the name of that company that the order is made with appears on your statement. Most financial service providers limit the length of the company name shown on the statement, therefore, ‘WLY*COMPLETESAVE.CO.UK’, ‘COMPLETESAVE.CO.UK’ or ‘CASH.COMPLETESAVE.CO.U’ will appear on your statement instead of

The charge to ‘WLY*COMPLETESAVE.CO.UK’, ‘COMPLETESAVE.CO.UK’ or ‘CASH.COMPLETESAVE.CO.U’ is your membership fee with Complete Savings. Benefits include an initial Welcome reward, a Monthly Bonus, 10% cashback on purchases from over 1,250+ different retailers and up to 20% discount on high street gift cards.

How do I get the Cashback reward?

Photobox does not administer the Complete Savings Cashback reward.  You must follow the guidelines provided by Complete Savings in order to claim your reward within their platform.  They manage your membership, and administer any rewards they communicate.

Please read the FAQs on their website for more information.

I wasn’t aware I signed up to Complete Savings, what should I do?

You can cancel your membership any time by phone or email with the Complete Savings customer service. If you were not aware that you were signing up for a subscription, you may be eligible for a refund. Please contact Complete Savings – whose contact details are below.

How do I contact Complete Savings or get more information about my membership?

Contact details for Complete Savings:
- Visit
- Call 0800 389 6960 (freephone from UK landlines), open Mon-Fri 8am-8pm and Saturday 9am-4pm.
- Chat to Cleo, their Virtual Assistant, available from the Complete Savings homepage

Do I need to sign up for Complete Savings to complete my Photobox purchase?

Absolutely not. If you are not interested in signing up, simply click out of the banner and you will continue as normal to the order confirmation page.

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